Refund Policy

Refund & Replacement Policy

At Premier Goods, we are committed to delivering high-quality products and customer satisfaction.

Damaged or Defective Items:

If your order arrives damaged, broken, or with a manufacturing defect, please contact us within 7 days of delivery at support@shoppremiergoods.com with clear photos or a video of the product and packaging.

In such cases, you do NOT need to return the item. We will provide a free replacement or a full refund after verification.

Change of Mind / Wrong Selection:

We do not accept returns or refunds for "change of mind", wrong size, or incorrect product selection. Please carefully review all product details, images, and descriptions before placing your order.

Return Shipping:

Customers are responsible for return shipping costs in cases where a return is approved. Shipping charges are non-refundable.

Refund Processing:

Once approved, refunds will be processed to the original payment method within 7–10 business days.

“Please note: We do not accept cancellations or refunds once the order has been shipped.”